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Got new mobile for Xmas have tried logging into my virgin media app to view my bills etc and can't get past login page it dosent recognise my email address or any other details, however I can still look g in from my old phone no bother. I need to be ...
HINew to Virgin and I have gone through all my welcome material and I cannot find my area reference number anywhereYO12 Can anyone help?
Apparently I need a serious tag. Which depress for at least 5 seconds. I don't know where that is. Please help
Hi,How can I delete a saved card for one off payments? I have the maximum of three saved already; a debit card, a credit card, and my mum's for emergencies. One of my cards has expired, and I can't find where I can update it to the new details, or ho...
Hi all, had my VM BB in for 4 days now, so far so good, speeds as expected and neat install, only 1 failed install appt.I registered for the VM App prior to install and it showed minimal info and messages stating 'waiting for your install' etc.How lo...
unable to get e mail verified, keeps coming back oops a problem with error code AP103 or DEF01. tried to log onto virgin media app with the same response.
Hello, I can’t reset my account password, every time after I’m receiving the email about resetting the password It’s saying link expired .. all the time .. can you advise please.
Hi I’m trying to sign up on the app, but it won’t accept any password configuration I try, I must be at over 20 attempts to register now…- tried multiple devices- been trying for 2 weeks - tried private mode- tried passwords that are exactly 8 or 10 ...
I have had my service installed for 6 days now but the app still states 'we are setting things up' and I can't see my account in the app. Does it normally take this long to set up the new accounts?
Hi I always go on the app and "make a payment" to pay my bill it says I owe money but when I go to make a payment it's says I don't and won't let me make a payment. Please help I need a virgin technician to check over the virgin mobile app payments s...
