My Virgin Media App
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Come test our latest apps - join us at the VM App Lab🧪

Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps.  Interested? Head over here to sign up and for more information....

Kei_M by Community Manager
  • 0 replies
  • 3 kudos

Cannot sign up to My Virgin Media

I have just joined Virgin Media, but I cannot sign up for My Virgin Media online. I get an error saying:We're sorry to see you goNow you’ve left us, we’ve closed your account and you can no longer register for My Virgin Media.I was a Virgin Media cus...

pmagnus by Joining in
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My Virgin Media Account

I havent been able to access my virgin media account/app since joining in September. I spoke to a phone operative but what they tried hasn't worked. Please can someone help? 

Nel_2 by Joining in
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  • 0 kudos

New account not showing

Hi guys,I recently made a new account however after linking to my email which was already a registered account I can only see my old contract on there meaning I can't track the new order/engineer install date ect. Would anyone be able to help?

tins by Joining in
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app showing no account

when i log in to my virgin media account it shows no account number or area ref. and there is no way to amend it. how can i get my account number added 

meany84 by Joining in
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  • 0 kudos

Resolved! Unable to access any accounts Please help

I am able to access anyone my accounts.  The are all requesting password changes but cannot do this either.  Every few months it does this it takes days to sort it out and it the happens again.  Way beyond frustrated.   Please help

Medpal by Joining in
  • 3 replies
  • 0 kudos

Unable to sign up for media app!!!

The virgin media salesman who originally took my details when I signed up for virgin broadband, wrote my email address incorrectly and as a result I haven't had a welcome email or been able to login to my broadband settings...i can't set up a virgin ...