I’m also having this issue, but also haven’t got any verification text, I have occasionally got the text, but not every time I try to set up my account and validate it. Can someone help please? not sure if it matters, but I signed up via text not on...
Periodic resign in yesterday but when I do the biometric it goes back to initial screen. I have uninstalled and reinstalled the app but still the same.
I became a virgin media customer in March, and had tried to set up a my virgin media account at the time. I received a verification email, but was unable to complete profile. I am trying to resolve this (after forgetting about it) now and when verify...
I'm new to virgin media and I've been trying to register on the app to no avail. I keep getting error code DEF01 message no matter how I try.And the WiFi range in my home seems to be poor which I need help with as well. I hope I've not made a wrong ...
i have been trying to register my account online for my virgin media but not being successful despite having a strong password. Please help me.
Hi, I have just got my new SIM but I am trying to login to my virgin account, but it keeps saying verify my email, when I check my emails for a verification email, I have not received one. I’ve tried to request a email many time but none have come th...
Just got a new sim nearly a week ago and sim just arrived, but I can't seem to log into My Virgin media account as email is not verified but I'm not receiving any verification emails even after clicking the resend email option multiple times.
I'm trying to access my Virgin Media account but I'm stuck. It says my login details are incorrect, but if I go onto 'forgot password' and enter my account email it says the email is incorrect, despite this being the email where I receive Virgin comm...
I just downgraded to a broadband only deal as I need to save some money, was just wondering how long will it take for it to show in the myvirginmedia account will it be after my next bill of my old deal comes out?
Hi, I am not able to reset my password for my account. I have read through many posts and have tried clearing cookies, history and tried on a different browser. Please can you advise what I need to do to be able to reset. Thanks
