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Hi. I recently moved house and transferred my package to the new address. For some unexplained reasons I got given a new account number. However My virgin media (mobile app and browser) is still linked to my old account which now shows as disconnecte...
I have been trying to login to Virginmedia. My password is not being recognised. When I request a new password, and press continue, nothing happens. Any ideas?
Hi guys Setting up my account on the app, everyone I try to set a password it says I can't use that password, I've between 30-40 different passwords with no joy
Hello,I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased.Please could someone help me.Kind RegardsKieran
Recently had virgin installed but I'm unable to register an account possibly due to having a blueyonder email registered in past
I have moved to a new house recently. A virgin media technician even came to help me move the new hub I was sent from one room to another. Now when I use my virgin media app it says "You're no longer with virgin media". I can't see my status or my b...
Hi all,I'm sure this has already been mentioned a few times but I can't find another way around it, can I request some assistance from a moderator to change my contact number on my account?I keep receiving an error message that says "Sorry, the chang...
Trying to set up myvirginmedia and it wont let me use any password i am trying
I have recently rejoined virgin media but when I try to log in to my account on the app and online, it signs me into the old account. Is there any way to delete the old account so it automatically logs into the new one.Thank you
I have been trying to set up a My Virgin Media account, so that I could receive e-billing ask recommended in an email sent to my by Virgin Media. I was able to get to the point of verifying my email, but now it's asking me to 'Complete my profile'. E...
