My Virgin Media App
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Can’t log in

I still can’t log in into my virgin media app nor website. I need this fixed ASAP. Already posted here and didn’t even got a reply! Come on guys

Gcoltro by Joining in
  • 4 replies
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Hi can anyone help I missed this month bill due to me having to cancel my bank card etc and what it is my bill comes out on the 30th of every month and I wasn't able to pay it until today when I clicked on the virgin media app to pay last months bill...

MyVirgin Broken

Hello all, new user hereSetting up my virgin media broadband and have run up into a bit of trouble. I was, for some reason, switched automatically to child safe browsing without my consent and notified of this via email. I was assured that I would be...

StanleyE by Tuning in
  • 3 replies
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Can't log in either

Like many others I can't log into my account to change broadband settings. Never ending swirling logo on the app & constant password incorrect error on the website. Tried multiple machines & networks but same results.Could someone please sort this ou...

Email verification not received

Hi, I signed up for Virgin Media last month and no matter how many times I press the email verification on the app it never sends it to me. So I cannot access my bill etc 

JamesS93 by Joining in
  • 1 replies
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Cannot reach account homepage

not sure if this is the right board, am new hereset up new account on 2nd july, set up router etc.  but when logging in to on laptop or phone, no matter if via data or my virgin broadband, all i get is...


Can’t log in

I can’t log in into my virgin media app nor website. I used to have a headband and used the same email to register as I have now. Now the website does not recognise my email, and the app simply doesn’t work at all. How can I get that fixed ASAP?

Gcoltro by Joining in
  • 3 replies
  • 0 kudos

Password Reset Invalid

Hey,Have just spent an hour trying and failing to reset my password on My Virgin Media. Every attempt is blocked by a message saying the password is invalid because it matches my user name, which it doesn’t. Even randomly generated options get same a...

Unable to turn off web safe

Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly loads. Anyone any ideas on how to fix this? Thanks 

Area reference code

Hi, can someone please tell me the area reference for this IRISH post code D04 FH61? (My partner is having problems logging in and we would like to use the tv anywhere app to watch Wimbledon…..)