My Virgin Media App
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Resolved! Can’t set up new account as it takes me to an old account

As a few other people have mentioned previously.I have just had my broadband installed at my new address, and when logging in online via desktop and app I am taken to the account from my previous address which was closed 5 months ago.This means I can...

Marcn by Tuning in
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New account number

Hello,I recently started an account in my new house but cancelled due to my landlord having set up broadband already. However, he has since cancelled and so I went to set up an account again. I have been given a new account number but I cannot create...

mkoull by Joining in
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Cannot register for

Hi, It will not let me register for myvirgin media. It says issues with password but i have tried all variations that meet their requirements. I think others have had this issue. Any helps please. 

Dm98 by Joining in
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Remove devices from Virgin Media Store

Hi, hope you are well.I've been trying to access my virgin media store but I can't as it's says I have the maximum 5 devices registered. I don't have access to any of the devices anymore so it asked me to contact customer services to remove the devic...

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mj_1985 by Tuning in
  • 5 replies
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