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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
I had an issue with my V6 box and broadband today, and I was advised to arrange an engineer appointment. Its now started working again, so the appointment is no longer required. I’m unable to cancel via either the app or website. Could this appointme...
I've been trying to register for my virgin media app for nearly a week and it still won't let me register a password
Hi there,I am a new customer and have purchased a student broadband deal. I've got an account number and an order confirmation and so on, but I cannot log into my account since I have not received a verification email.I have checked and double checke...
Hi, I recently moved house and got a new account number, my virgin media app is still connected to my old account number, and I can’t update it to the new one.
Hi there, new customer of Virgin Media here.The verification for my email does not work, it either doesn't get sent or will be delivered well after the verification link has expired.Please advise on how I can remedy this.Thanks, Jack
Hi,I’m having the same problem as everyone else. It’s been nearly a week a land no verification email has come through. I have checked my junk/spam folder and nothing.
Account closed in partners name due to illness. New account in my name won’t let me register keeps going to old account. The email is the same as before.
I'm not able to create register my account on 'my virgin media' app. Every time I try, it shows that the account is already set up with the email address. This might be because I have an old account which was abandoned (removed) and not deleted yet. ...
Hi,Like some other threads I have come across, I have moved home and I am currently unable to access my new account details on the app. When I log into the app it continues to show my old account. From reading various threads and seeing replies from ...
Hi,I was not provided with an account number or area verification code on my pre-contract details form but I need these things in order to make a my virgin media account. I need to make one so I can check on the delivery status of my broadband which ...
