Recent DiscussionsCan't register my virgin account Iv just set of my o2 id. Trying to register my virgin account and it says my email is wrong, when it clearly is the same. Iv now been blocked for 24 hours from trying again. Iv wanted to add my disne...Can't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...Help registering for my virgin media Hi, Im new to virgin media and my box etc is being delivered today, I've had all my emails for direct debit confirmations etc but it will not let me sign up for my virgin media, it says my email ad...Changing the way you sign in to My Virgin Media On 19 June I received the Email below from Virgin Media I have attempted to log i to my Virgin Media but neither the Virgin Media nor the third party Email addresses work with the password. I have t...Cannot log in to the app. I cannot log in the the Virgin media app. the app asks me to verify my email which I do and all i get is a blank screen. I do have an account with Virgin and the app worked yesterday. Am i doing som...Can't take incoming calls-'number does not exist' I cannot receive incoming calls on my landline.Tried with various mobiles and get the message 'the number does not exist'. 2 Superhubs showing on my account details Hi, Not an urgent one, but was a bit confused to see the app suggesting that I have 2 superhubs. Definitely only got the one, and worried that if I were ever to cancel my services that I coul...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...SolvedUnable to see new account in app after moving house Hi, I moved house 4 weeks ago, my account is still showing my old account (closed) and i cannot see my new account, can someone please help, I tried to register new account under a different email...VM Connect "Account is inactive or closed" I need to order a wifi pod due to wifi black spots. Trying to get into the VM Connect app in order to run the test, however, I get the error message "account is inactive or closed". It offers me the...
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