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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
Why does the MyVirginMedia app still say "We're setting things up" when my service has been active since 12th August? I thought once I'd paid my first bill this would resolve but I'm still getting the same message when trying to use the app. Conseque...
I'm trying to register for a new Virgin Media account. When I choose a password it says "You can't use that password. Please choose another." with no indication of what is wrong with it. I've tried many different ones all satisfying the requested cri...
Hi, when I log in to my virgin account it shows my old account at my old address. The same email is on both accounts but I can’t get into my new account to change anything
If i click on Broadband, TV, Phone or O2 Sim then i get "Oops, something has gone wrong.,"
HiMy (wife's) secondary account has become locked for some reason. All VM-suggested attempts to reset this fail. The primary account is working fine. Both accts are '@blueyonder.co.uk'. Could someone help please?Probably nothing to do with it, but my...
Hello, I recently moved homes and was offered a new broadband deal which I accepted. During this process a new account was created as I received a new account number, however the same email was used.When I login using my email it displays the old acc...
Hi, I have recently set up a new account with virgin after moving house now the app is Still showing my old account number.
anyone know how I speak to someone please. I paid £200 bill 2 days ago it has not registered and I’ve had a txt my services will be cut off. I can’t speak to anyone and it is asking for me to pay again!!
I have recently rejoined Virgin Media but can’t gain access to my Virgin media app and Virgin go because my email says disconnected! I’ve tried phoning numerous times to sort this but get passed from pillow to post with foreign call centres am gettin...
how can i pay a bill, online, everytime i try to login it asks for password, and everytime it does not accept it, so have to put new one in everytime i sign in, running out of passwords now,try to pay by mobile phone app when i go to pay it asks me t...
