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No verification email

Please, can someone help me resolving this issu? I can't login to my new account as I've NEVER received the verification email no matter how many times I tried to resend it. Called the customer service twice but I've been told to wait...Really hope s...

Fede by • Joining in
  • 672 Views
  • 5 replies
  • 1 kudos

Email confirmation

I have just registered to My Virgin Media, and upon trying to login in it is stating that I need to verify my email. I haven’t received any email for the my virgin media app in order to confirm.

virgin media app

Why is it so difficult to register to this app? no verification emails coming through and just keep getting Code: API03

Jdhorton by • Joining in
  • 328 Views
  • 1 replies
  • 0 kudos

Email confirmation not received

Trying to sign up for My Virgin Media account. New customerPut all details in and stuck on email verification - no emails received despite multiple resend attempts. Nothing in Spam.

Halyna1 by • Joining in
  • 418 Views
  • 2 replies
  • 0 kudos

No verification email

I’m trying to set up my virgin media account and I’m not receiving the verification email to activate and log in. My email is correct and i’ve tried multiple times to resend it and gotten nothing. 

Same email can’t log into new account

- I have an old account which was deactivated and set up a new one a few weeks ago but the app is still connected to the old one as they have the same email how do I change this over so can see the new accounts details how do I change this over ???? 

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