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Set Up Media Account

Hi I can not set up my media account, the verification email sometimes comes through then says it has expire. Tried to call to sort but nothing gets sorted. As a new customer I am feeling very frustrated with Virgin at this present moment.Any help wo...

Can’t verify my email

when I first registered I got email would when click on it it would just be a blank web page and wouldn’t let me do anything not I am trying again I am unable to receive verification emails so I am stuck because can’t log in because account needs ver...

You tube not working

Has anyone got trouble trying to access you tube on the apps section I just keep getting a buffering circle . all other apps working fine 

password not accepted

Hi ive tried dozens of password  settings  to register my account  just keep  getting  password  not accepted going round in circles with  help options beginning to get very  frustrating now please help!!!  

jonnyp1 by • Joining in
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App doesn't update

Hi,I am a virgin customer. I had everything working until I moved houses. Now the my virgin media app doesn't work when u try to view my bill, pay my bill, or even see the amount owed on the home screen. It just presents with the error message "talk ...

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