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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
Hey!I recently noticed that one of my two accounts is not showing up on my mobile app. I have a phone and internet account but only my phone bill and account is currently showing up on the mobile app. This in turn made me miss a payment for my intern...
have a samsung s9 and wont let me log on to remote app - says email adress is incorrect - its not
I am trying to register a "My Virgin Media" account, to be able to manage broadband settings.When I try to do so, it fails at the password step with "Sorry, there was a problem registering that password. Please choose a different one". This happens e...
HelloI took the offer on the website , where if you buy any O2 sim contract , they upgrade your internet speed for free.So I took the deal and got one of the O2 sim.I got an email with all the usual order references and that my GIG 1 fibre will be ac...
Hello,I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased.Please could someone help me.Kind RegardsKieran
Can't log into my Virgin media account on the app or website. Says my email or password is incorrect. I get monthly emails so I know the email is correct. Tried to change my password but it won't accept my email. Going round in circles.
Hi I have a new contract and need to change the account number associated with my email so I can access the new information with the app
I’ve been a Virgin broadband customer since November 2022, and yet STILL I cannot register for My Virgin Media despite trying everything I’ve read here on the message boards- when I go to enter my email and continue I get an error code- I have alrea...
everytime i try and sign up to my virgin media i get this message. "Sorry, there was a problem registering that password. Please choose a different one." i have tried on different browsers, the app and my ios broswer, nor have i used an incognito bro...
Morning. I have recently taken out a new Virgin media account but I’m using the same email address as my old account. This therefore means that every time I login to my Virgin Media Profile or the App I’m met with my old deactivated account meaning I...
