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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
I have been trying to create an account for my sister in law for her new VM account since 30th January.I firstly got virginmedia.com e mail address knocked back so got a new address.(mail.com) which was accepted and then no matter what I put in for a...
I have tried on 3 different devices (PC, Phone, Laptop) to access the "My Account" area from the phone app or the "My Virgin Media" log in pages for "https://www.virginmedia.com/my-virgin-media/home"Both of the above take me to a screen where I am si...
 Hi, go my new hub today. All working fine but can't login to my virgin media properly as it keeps saying their is a problem. Did call up but I don't think the lady really understood my issue.Thanks in advance
Im been unable to sign up/verify for a My Virgin Media Account. Im a new customer (one week now) and have been trying to verify my email address in order to sign up to my virgin media account however I don't always receive the verification link. Some...
I can't log in to my account it keeps saying the verification link has expired, can somebody help me with this please
I am trying to create a new virgin media broadband account and when I go onto the website and try to create my account I put my email in and it comes up with confirm your account details, I have tried using a few different emails and I get the same r...
I have a technician appointment booked. It shows in my account when I login online but does not show in my app. can anyone assist
Hello there, We are a new customer and have been trying to verify ourselves on the app however I don't receive the verification link or if I do it says the link has timed out. Would anyone be able to help? I work in tech support for a different compa...
I had a message from VM stating my email login was compromised and to reset my password, and I can get as far as Step 2 in the online guide but I too never receive the verification email from VM so as to activate my third-party mailbox app. It means ...
Hi VM Team,I need assistance with an order I have made to change my current package (currently on M350 Fibre and ordered an upgrade to M500). The confirmation however has been sent to the wrong email. I have double checked my email on the account set...
