Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to access my virgin media account This morning I have been unable to access and log in to my virgin media account or emails. It takes me to the log in page, I enter my details and it takes me to a blank screen or to the home page and...Worst Customer Service I have been trying to sort out my account for over 3 months and have never had such a debacle. Had 2 different contracts, spoke to numerous employees and still can't resolve basics. Thought I had it ...Unable to log in to MyVM I have been struggling to log in to My virgin media and my email via a laptop today. Luckily can use my phone but they really are atrocious. Changing direct debit, merging into one Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so ...Can't access account. I had my service installed yesterday and everything works fine except I can’t access my account settings. This error comes up on any platform. I've tried the mobile app and both desktop chrome/firefo...new account with Virgin - log in loop Seems to be a popular topic—New Virgin Media customer. I just can't log in. It asks for passkeys, which I don't work, as it says there isn't one, then sends an email to verify. Clicking this takes y...Something not quite right Been seeing this everytime i try and change my Direct Debit in my account over the last 4 days. Is there a phone number I can call to speak to a uk based helper of something else I need to try. Thank...Signing into MyVM Hi Anyone who can help! I thought my problems were over until last week when I was asked to link accounts. I now find I can't log in to any of our accounts. This whole idea of having third party Ema...Email from Virgin saying I need to make a payment I've been with Virgin for years and have paid with direct debit which usually goes out every month on the 5th or 6th of the month I received a email this morning saying I have an outstanding balance ...Virgin Media O2 ID - still can’t log into my account 14 days ago I went through the process to register, verify and link my Virgin Media account to the above new Virgin Media O2 ID and completed it all apparently successfully as instructed using a non ...Solved
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