Forum Discussion

Zeffie's avatar
Zeffie
Just joined
11 hours ago

Issue Linking Virgin Media Account to Virgin Media O2 ID Account.

New contract. Virgin Media O2 ID is not linking my account to complete the profile access.. despite my details matching exactly.  Please assist. 

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 minutes ago

    Hi Zeffie 

    Thanks for posting and welcome to the community.

    Our fixed and mobile networks are operating as usual today, however we’re aware that a small number of customers are experiencing issues accessing some apps. Our technical teams are working to restore services as soon as possible and we apologise for any inconvenience caused.