Creating an app password for a secondary account.
Hello, I have a blueyonder email address and want to set it up on my new phone on the Outlook app. I cannot see a way of accessing the app password with the new O2 sign in system. My account is a secondary account - my father is the main account holder. I can log into "my virgin media" on my laptop. I click account settings, then virgin media mail settings. This takes me through to my Virgin Media O2 ID settings. When I click manage linked accounts, there is no option to change my app password, instead, it only says "add your virgin media account". If I go through this process, it attempts to transfer the main account to me, rather than adding my secondary account. If we log into the main account, it only lets you change the app password of the main email address, rather than any of the secondary email addresses. Any assistance would be gratefully received!Problems signing into my virgin media account
Up until about a week ago I was able to sign into both webmail and My Virgin Media but now it is telling me my password is incorrect. This is a blueyonder email address. I know my password is correct as I am still downloading email via POP3 using those credentials. webmail / My Virgin Media / POP3 is working for the other stub accounts linked to my main account but not for the main account itself. The stub accounts include both blueyonder and virginmedia email addresses. I've tested against multiple browsers on multiple devices with no luck. Anyone know a fix?