Looping trying to access VirginMedia/O2

Hi, Hopefully an easy fix but I am going around in circles.

Trying to access MyVirginMedia, put in my Blueyonder email address and existing password (known good, re authenticated to email on my phone) but it comes up as "Your password wasn't verified. Please try again."

Possible man in the middle (reported on X) as apparently it wants an email adddress (*3 ds in the original website, not my typo)

Tried a password reset out of interest and the page just hangs.

Have used 2 different devices and 2 different browsers on each , no change to outcome.

Kind Regards