Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsIrresponsible Virgin Media/O2 driver Hi, DK 24 PTO - 25 Nov 2025 09:30am - London N3 Don't know where to start, this individual did all odd from A to Z. Entered at a speed in a private car park reserved to residents. Parked initial...Returned kit I’ve returned my kit had another message saying I’m being charged £224 Ive got proof it’s been returned in your packaging by yodel Unable to link VirginMedia/02 ID Good evening folks, Ive tried this a few times before - an IT ticket was seemingly raised but this was over 6 months ago, so coming back to the community to see if there has been a solution for t...Removing Add Ons Hello, I’m trying to remove TNT and Premier Sports from my account but can’t via the My Virgin Media app Setup A Virgin Media Account But Won't Let Me Login I THINK my problems are linked to the fact that I left Virgin Media 5 years ago and have just come back. Same email address as 5 years ago. I have signed up for Broadband beginning January - the Bro...Netflix activation failure I renewed my virgin contract adding netflix almost a month ago. I have been in contact with services a number of times trying to get netflix activated. I have since received 4 emails with activation ...Virgin return kit Hi, I cancelled my Virgin contract with you, and you have now asked for the Virgin kick back otherwise you’ll charge me for it. You said return it with the Virgin return kit but I have not received a...Old Kit Returned But Virgin Threatening to Charge Me I moved house recently and started a brand-new account. As a result of this, Virgin asked me to return three items of old kit - a Tivo, a V6 and a Hub 5. They sent me a box a couple of weeks ago, wh...Cancel add on trying to cancel an add on in the app or online , with no luck , tick box wont untick Contract Details not showing online Hi, Community people ! Difficult day as a VM customer yesterday and we have started to consider bailing. The day began with Recordings not being available so I rebooted the 360 box, and it became...
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