Hi my contract is due for renewal in February and had an email offer to renew at same price. I went through the process of accepting the offer and received pre contract documents which I accepted and received an order number and said it was processin...
Had virgin installed on 21 December and was told my first payment would be on 22 February and this would be a double payment. I've discovered that a double payment was debited from my bank on 22 January. Can you please advise me if we pay in advance ...
hi , this is my first post and might be in the wrong place , however after attempting to join the community for over a week and getting nowhere , i unfortunately don't care . i signed up to have fibre broadband on 14 December , the salesman got my ...
Hi. My sister used her netflix account at my mother's house sometime in 2022. Since January 2023 my mother has been charged for her own account which she has never opened. It has taken until now to find out that the account is in the same email as my...
I cancelled my Virgin account on Nov 7th. after moving to a new provider. My contract had reached its end I was automatically moved to a contract more than double the price and compelled to pay £81 for Dec. Huge increase. Then after being told my acc...
Blueyonder no longer able to sign in on imac or iphoneAll the settings are correct as per the details within the email help section here.Anyone able to help - password is 100% correct as I can log into the mail on VM site ok.But 35 mins waiting for s...
hi team new to the community. I too am being charged for an O2 sim taken our as part of Oomph deal. WHY? it was intended to be free and to cover the frequent drops in broadband. I can’t afford the hike in package as well as a new £25 monthly mobile b...
Is anyone else finding it really infuriating trying to speak to anyone what'so'ever lately? I have spent 3 days and countless hours trying to give Virgin Media more money to upgrade my package and they seem not to need the extra income as literally n...
can you help me with the same issue pleeeease??
I'm having the same issue, Have tried a few different days this week and nothing. when I try send the reset email it doesn't recognise my email but its the correct one.
