Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsThought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Absolute insanity Kept getting calls from Virgin as my contract is up in January, realised that the person calling me only authorised to keep the same package or more, so than tried the chat box again you can only inc...HELP! Former customer wanting to clear outstanding balance Hi I am a former virgin mobile and virgin media customer. There is an outstanding balance showing on my credit file as a missed payment. Not a clue why or whether it is mobile or media? All equipme...Help with changing direct debit Hello, looking for help. I’ve tried to change my direct debit online in ‘ My Virginmedia’ but a message said that bank details could not be verified. I left it a day and tried again and got same me...Is it possible to speak to a human being??? To say I am frustrated is an understatement! New customer who needs to register my account but getting potty-mouthed with the impossible to navigate computerised voice that seems unable to understand...Activate free netflix Not sure if this should be in here but not sure where else to post. I took out a package that came bundled with free netflix but can't find where to activate this. Any help would be appreciated! SolvedNetflix changed to ads only Hello the same thing has happened to me too can someone pick this up please? Renewed on basis of not losing anything then Netflix been changed to ads new contracts Hi y'all , i have returned to VM and attempted to take on a deal and accepted the contract 8 days ago , emails received for the order docs and contract came later explaining the first bill etc ....Virgin temporary Internet Hi there, me and my wife have inherited a house but we won’t be able to move for at least two months while we’re renovating it. What I’m wondering is there a way to have a virgin temporary Internet i...
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