Recent DiscussionsMove my box Dear team, I have spent the past 45 minutes trying to get hold of an operator via the telephone options and WhatsApp, neither work by the way. I would like to arrange for an engine to visit my hom...Broken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...Can't log into virgin media on my Kindle Fire I always go through my virgin media account to get to my email. I have never had a problem with doing this on my Fire before a recent holiday. The Kindle works fine and I can search. After a few day...Returned Hub 3 – Serial Number Mismatch & Coaxial Cable Query Hi all, I recently returned my Hub 3 to Virgin Media as requested. However, I noticed that the serial number mentioned in the return email did not match the one on the device I actually had. To be s...SolvedVirgin media keep resolving complaints without any agreement or discussion from me I have had trouble with VM not cancelling my service with them. Each complaint I raise gets marked as resolved by them without any discussion with me. Plus I cannot see any information about the co...Not Received Returns Packaging for Equipment Hello, My services were disconnected on the 13th June and I've since received a letter asking for the router equipment to be returned, otherwise I'll face a fine, however I have not received any pac...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Sign in page not working. Hi, long term customer here. Just moved home and had my services transferred. However major issue with the price being correct. Trying to access my virgin media app and the website to keep an eye...Virgin media refuse to close my account when not in contract and keep receiving eye watering bills! Hiya everyone, Can anyone help please? My Virgin media contract ended on May 23rd and I moved over to EE. I did start the one touch switch to keep my phone number which failed, but the TV and bro...Another renewal, same issues as before It's that time again - our contract is up for renewal next month. We're currently paying £74, the laughable renewal price was £177 a month. I spent a couple of hours on whatsapp this morning talk...
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