I am having a similar issue to what loads of other forum members appear to be having in relation to attempting to Register a new account. I got my setup sorted on Saturday but when i'm trying to register an account and it isn't allowing me. I am gett...
Hi!Literally this is my 3rd post. I signed up for VM broadband via O². Internet runni g since 1st November. Got welcome letter and everything instead of my account number, so i can not register to VM to get a proper account to manage my broadband. Pl...
I have had an email saying I have a new contract, this is 2 days after my contract is due to end. I do not wish to continue with Virgin, can anyone from Virgin please explain what's going on?
HelloEver since changing my package from a TV & broadband package to broadband & phone only, I’ve continuously been charged for a Netflix subscription via Virgin Media. I have never activated Netflix via Virgin, I don’t have a virgin TV box and I hav...
Today I received an email to renew my contract (3 months) early. It claims to offer "the package you know and love – with the same 132Mbps average download speeds – for just a little extra a month*" with the * referring to the April increase.After ha...
Please help me change preferred email content [MOD EDIT: Subject title changed for clarity. Duplicate threads merged]
Hello, I'm stuck as I have no idea how to pay my bill since I cannot sign up with the app. I was in contact with someone from Virgin Media but they seem to be responding. I just want to pay my bill!!!Can someone please help me??
I've been trying to pay my bill online but it won't let me scroll down to press the button to confirm that I have confirmed the payment in my banking app. It's been like this for months now and I end up needing to call up to complete the payment. Can...
I'm coming to the end of an 18 month fixed price contract, paying £24 for a Volt 250 connection. It's been fine, no problems, just chugs along in the background.For the past 6 weeks or so I've been receiving emails asking me to renew for £30 then £2...
I’ve renewed my contract but it has gone to an obsolete email address. I cant access it. The address is not in my online account details. I can’t change the address to the right one or approve the contract which will expire. Again.
