Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContract renewal Can I ask why I cannot access my renewal offers within my app or account even though you are telling me my contract is ending soon and it’s time to renew?? I could access them a few weeks ago but sin...I used the wrong email on my virgin contract I can't do anything about it since the details are on the incorrect email which isn't mine so I can't access it. Netflix activation Hi i I have just renewed my contract and was supposed to get an email to activate Netflix not received it. I see from other posts comments about going to MyVergin media and clicking on a banner but...Total Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...Unable to link Virgin account, account not found I have been trying to login to my virgin account and when logging in with my virginmedia02 account it asks me to link my Virgin account When i enter this information is says it can not find my a...Monthly bill not taken from my bank account. My VM account for broadband and home phone is normally taken on the 19th of every month by direct debit. It is now 5 days since that date and still no payment has been taken from my bank account but...Activation for Netflix Hi, We have mega volt internet and tv package including netflix. Joined on 11th can not see the banner on virgin media. nor had activation link email. Currently subscribe to Netflix anyway but woul...Renewal Issues So my contract is due to expire in December 2025, and I received an email from VM with a renewal offer of £90.75, about £10 more than what I pay currently which I was happy with, so I went through th...Netflix charging issues My virgin package apparently includes Netflix with ads and I can upgrade to standard without ads or to premium. I thought that I would be charged a top up i.e the standard without ads less the usual...Returning my router.. I have left Virgin media, and must return my router, or be charged. Today I recieved a SMS telling me I should have received my returns pack and posted the item back. As I had not had the return pac...
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