cancel
Showing results for 
Search instead for 
Did you mean: 

Please can someone help me with my order and email address

Liambrown369
Tuning in

Hi all,

I have been having an issue with my order and my email. I'm out of contract for my virgin media plan and when I try to put an order through, the confirmation is sent to the wrong email address that I can't change. I don't get any confirmation email and I don't know if the order has went through. 

My o2 tariff has randomly removed the volt benefits like a new order is going through but I'm still on my old plan.

If it helps, my order reference is XS1000143135.

Thank you

 

0 REPLIES 0