2 weeks ago - last edited 2 weeks ago
Hi all,
I have been having an issue with my order and my email. I'm out of contract for my virgin media plan and when I try to put an order through, the confirmation is sent to the wrong email address that I can't change. I don't get any confirmation email and I don't know if the order has went through.
My o2 tariff has randomly removed the volt benefits like a new order is going through but I'm still on my old plan.
If it helps, my order reference is XS1000143135.
Thank you