How do I order a new hub? Messages tell me I need one for the landline switchover. When calling the given number there's no obvious option. I don't intend being on hold for 20 minutes to the wrong department! Thank you. Simon [MOD EDIT: Subject tit...
Since Virgin moved my phone system to a connection via my router box I find that my callers names are showing as withheld even though their names are in my phone. This has also happened to another member of my family. Any ideas to put this right??
my landline is not working i have no dial tone and when I ring it from my mobile it says line busy.All 3 connected phones are not working and they are in different sockets.
I don't know what body means!!
Hello,Following a recent landline move to fibre, my number is now permanently set to ‘withheld’, whereas previously it was visible to anyone I called. I know that a single number can be made visible if I prefix it with 1470, but how do I permanently...
Following the recent landline move to fibre, my number is now permanently set to ‘withheld’, whereas previously it was visible to anyone I called. I know that a single number can be made visible if I prefix it with 1470, but how do I permanently rem...
Landline service and confidence in Virgin restored Thank you
Day 5. I am an engineer, retired. Checked different phones, extension, and master socket. Two wire system, have continuity to external box. No signal. My neighbour, with BT, also has no signal, overhead line to same box in street. The fault must be t...
Awaiting deadlock letter as complaint closed regarding leaving customer without access to telecare in the event of a power cut since March switch over to fibre without any contact to customer.I have confirmation from telecare provider that box should...
Hi since changing my telephone connection to the hub not the wall socket I can not make or receive calls I get a dialling tone, key in the number then its engaged. I try to call my home phone from my mobile and it rings but when its picked up its an ...
