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No incoming Calls

We are not receiving incoming calls. We have dial tone, can make outgoing calls. But calling from various sources no ringing tone and phone does not ring.Any ideas.

Postkj by • Tuning in
  • 173 Views
  • 1 replies
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80 yr old mums phone line

Is it possible to check a phone line plz . Her postcode says it’s fine but unless it’s the phone itself there is def a problem with it and it’s been going on a week at least . She’s old and alone and relies on the phone. Thanks 

Blisters by • Tuning in
  • 156 Views
  • 1 replies
  • 0 kudos

Resolved! Is the VM phone service any good?

I have only recently heard about VOIP and am a bit confused. I am with BT for my landline, but from what I can gather,  to keep the landline with them would involve some inconvenience for me with internal wiring and placement of router/phone. I am lo...

freddie11 by • On our wavelength
  • 524 Views
  • 4 replies
  • 0 kudos

Resolved! No dial tone. Broadband and tv ok.

Hi, My landline 'phone has no dial tone. When my sister tried ringing me, she was IMMEDIATELY invited to leave a message, rather than after the usual few rings.. Online search states no issues in my postcode area.   The choice of faults to click on d...

Lost fibre phone adapter.

I received the adapter roughly two weeks ago but have misplaced it while changing rooms around. I tried to phone to order a replacement but I cant remember my memorable word. Is there a way for me to get a replacement without the memorable word?

Resolved! very difficult - Hub and answering machine location

My home phone answering machine base unit is in the kitchen and the Hub is upstairs. It would be very inconvenient to relocate the answering machine upstairs. Equally with  a LAN system around a desktop pc upstairs it would be very difficult to reloc...

No phone signal

Hi, I've just come to use the phone and it's silent. Incoming calls don't make a sound.Pretty sure it worked on installation.Is it linked to BT at all - had big problem with them ceasing service.

Oxo29 by • Dialled in
  • 244 Views
  • 3 replies
  • 0 kudos

Resolved! Still waiting for phone adapter

In January, following a letter from VMO2 about the phone switchover, I called the helpline and as a result I was sent a new hub in preparation for the phone switchover scheduled for the end of March.  I installed the Hub 4 myself and it is working fi...

Optimist1 by • Up to speed
  • 1011 Views
  • 11 replies
  • 1 kudos
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