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Landline problem

Anyone at Virgin know if there is a landline problem in KY1 3DS? Cannot contact elderly mother 

WDM1 by • Joining in
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Resolved! Is Home phone switchover to hub compulsory?

Hi,I currently use my home phone fairly infrequently, but just wondering if its compulsory to switch my home phone into the hub? The wording from the email/text messages stipulates that I 'must' do this  Thanks

tn9ae by • Joining in
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gelp

My mother's phone has been disconnected. I have been trying to get someone to help at virgin media for 3 and a half answers. She has an alarm plugged into it, now nothing works. What an appealing way to treat a vulnerable customer.

Pezza1 by • Joining in
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Landline not accepting calls

I raised an issue regarding my mother’s landline not working and the conversation to resolve it seems to have stopped.  An someone get in touch again please 

WDM1 by • Joining in
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Landline disabled again

My contract ends today so the landline should still be working but I noticed first thing this morning that it's been cut off again.   

No incoming calls - landline

I can make outgoing calls but cannot receive incoming.   I have tried switching the hub off as suggested by the very confusing website. I have also spent the best part of 2 hours on the phone...... initially successful after 15 mins hold only to be c...

Resolved! Virgin Media Ping Issues – Any Similar Experiences?

Hey everyone,I recently switched from BT (phone line cable) to Virgin Media, and I've noticed a significant increase in my ping. On BT, it was around 3/4 ms, but now with Virgin Media and their new cable in the area, it's much higher.Has anyone else ...

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