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Potential VMBroadband new Customer

HelloThinking of joining VM Broadband as it has just become available on my road, the door to door sales person cannot answer the following question.Looking at taking the 1Gig offering only, currently Broadband and Home phone landline is with Plusnet...

schphase by Tuning in
  • 301 Views
  • 1 replies
  • 0 kudos

Landline switch over Warrington

As a new years resolution I decided to attempt to contact you again, I did the survey tool back in early December after getting the email.  Apparently I need a technician as we have several phone extensions and our hub (old with no extra phone socket...

Mitch425 by Joining in
  • 261 Views
  • 1 replies
  • 0 kudos

Phone switched from analogue to digital

Because of problems with my phone it was switched to digital. However this means plugging my master phone into the router. The router is in a guest bedroom which is not used continually.  I also do not want a phone and answer machine in that room. Is...

Landline rings, but no dial tone

Hi,had a couple of phone calls on landline, spoke to caller on mobile and they said it didn't go to answer phone, although I heard it ringingI get no dial tone either, and the status page doesn't yet list a problemPhone is a cordless, but is charged ...

Resolved! I am Confused/Unsure what I need!? - Hub and phones connection

Hi, Getting too old now to understand what I need or to do (I am sure not the only one).  Any advise (in easy terms) would be very much appreciated. My setup: Main phone is in Hallway, another phone is in Kitchen and another is in Bedroom.  All conn...

markmcg by On our wavelength
  • 5441 Views
  • 11 replies
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Phantom calls.

I have just looked at my bill and there are around 15 pounds of calls from my landline. I do not have a phone attached to the landline and have not for a number of years.  Unless the cats have hidden a phone and plug it in when I'm at work there is n...

Edinho1 by Tuning in
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Caller display not working

Please help, new BT Advance Z Quad wireless phones the caller display is not working, and I don't know what to do.The phone is connected to the Virgin router and are fully functional including Call Guardian, but the Caller display just does not work....

Resolved! Home Phone

Hello my elderly mother has 3 phones in the house and none of them are placed next to the Hub. She is going to need help setting the adapter up. Please can we arrange and engineer or technician help?Thanks 

Lucie4 by Joining in
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  • 6 replies
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Landline not working

Landline not working. Tried 3 times to contact Virgin who tell me there is nothing wrong, but will undertake further tests  Because they take so long, I am asked to contact them after 10 minutes on a Virgin mobile or type in the virgin mobile phone n...

Headian by Joining in
  • 349 Views
  • 2 replies
  • 0 kudos