Home Phone

Landline issues after new hub put in.... rings out once and cuts off!

Had a new hub fitted last week, since then when i diall out it only rings once then cuts off, we have had to use mobiles for the past week and i'm at the end of my tether with this problem, the hub was replaced as we were having previous issues with ...

Landline - cannot receive incoming calls

Hi all, can someone please help.My Virgin Landline no longer receives incoming calls but can make outgoing ones. It was fine yesterday but all we get now is "sorry, it has not been possible to connect your call, please try again later".We have made n...

Anytime Chatter

Can anyone tell me how long it takes for this to go active? I had my tv and fttp upgrade done and active on the 20th Nov, but 10 days later still no TV or anytime chatter listed on my account page. It shouldn't take all this time, I don't want to use...

Home phone not receiving incoming calls

SpoilerMy land line phone can't receive incoming calls. It sends a message that says we are not available.i have phoned 150 4 times but just get cut off each time,My land line phone can't receive incoming calls. It sends a message that says we are no...

Elderly parent phone line cut off

Hi, My elderly parents have had their phone line disconnected. This has been from around 6 April 2023 and has not yet been resolved. Called on Saturday 15th April and was told it would take 72 hrs to reconnect on Thursday 20 April early morning as...

No incoming calls

We have had our landline for a month and it has been ok. Today we have not been able to receive any incoming calls. When anyone attempts to call us they just get 3 beeps and it disconnects.

Call barring not working after digital switch-over

I've had call barring on my line for many years - going back to the Videotron days. I've just had my digital switch over and tried to use call barring to be told "the feature is not available on this connection" (approximately). I've tried and failed...

Fibre network changeover issue

Hi, My mom's without a landlord due to fibre network changeover. Our hub is upstairs the junction box downstairs. I've been calling to request an engineer for help for a few weeks now but the wait time is ridiculous. Please advise..thank you

Virgin Landline phone not working, no dial tone

I’ve recently join Virgin Media and have broadband, a TV streaming box and Virgin landline phone, all of which have been fully functioning since joining. Today 23rd November my Virgin media landline phone has stopped working (no dialing tone). I phon...

Landline dead

Landline is dead, on all 3 extensions. Not on VOIP, from master socket on wall.

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts