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Landline Switchover

got my new phone line adapter  for the switchover however there was no date  or any other information  in the padded envelope that it arrived  in .  anyone  know when Edinburgh is due  for the change  Thanks Stevie 

roxio by Tuning in
  • 3 replies
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Resolved! Lane line phone usage report

Hi, what is the url so I can view my phone lan line usage report I want to see how many in and out bound calls.have been made and to whom. Any help.

DJM1 by Joining in
  • 2 replies
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No landline dial tone for over a week

I’ve had no dial tone on my landline for over a week.I have just returned from a week’s holiday and it’s still the same.I have run the check service thing and it says no problems in my area.This has happened in the past and often gets fixed but it’s ...

No dial tone on landline

My landline is part of a bundle and I haven't used it for a couple of years. I've tried plugging into the Hub and, separately, into the NTL (Virgin) socket but neither work.I have checked that the handset works OK using my current BT landline.Any sug...

19gary56 by Joining in
  • 2 replies
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home phone line dead

new phones, thinking their the fault.no, new master front plate, still no joy.customer service poo, find it hard to believe this is only way to report faults.

gazza6o6 by Joining in
  • 2 replies
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Port a landline.

Can you tell me how I can port my landline to my Virgin Media phone line?

Adamsr01 by Tuning in
  • 5 replies
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Resolved! No dialling tone on landline

I've had no dialling tone on my landline since at least Friday 10th March (I know this because my daughter tried to contact me that evening).I've run the suggested checks on your help pages and have tried to contact Virgin Media by phone, to report t...

Landline connection when moving Broadband to another supplier

If I was to move my Broadband from Virgin Media to another supplier, such as Sky, would I just be able to plug my Landline straight into the new supplier’s modem or, would I need to get some new equipment from the new supplier. For example Sky, unlik...

KD64 by Tuning in
  • 4 replies
  • 0 kudos

Ported number

Hi,I requested to port my phone number wit new VM mobile but instead my wife's number is ported with mine, her phone number is gone and new VM phone number is live. can someone explain me what is going on? 

ArturSz by Joining in
  • 1 replies
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