Home Phone

NO landline and can`t contact Virgin Media

0121 505 -Wednesbury, West Midlands area. Have had no landline all evening Saturday 17th February 2024. No calls can be connected when receiving calls and no dial tone to phone out.

Landine Not Working

My landline has not been working for a while. There is a message on the cordeless phone screen that says Check Phone Line. There is no dialing tone and when the number is called it says the line is busy. I have checked my equipment is OK and all conn...

Ported landline number from VM to VM at same address Shambolic Service, Any Advice?

On 22nd Jan my brother was moving out of our dads house and tried to transfer his VM account into Dads name. He was advised to cancel his VM account as he was not taking it with him and had a different supplier at his new address and he was told to ...

International callers cannot leave voicemails

Hi, my elderly father in the uk has a virgin landline and recently been ‘upgraded’ to digital line.Our problem is that now neither my brother or myself can leave voicemails when calling him. This is obviously very inconvenient and cussing h a lot of ...

Resolved! 1571

My landline phone keeps beeping to tell me I have a message on my landline but when I dial 1571 it states I have no message. How do I stop this beeping every time I go to dial a number

Resolved! No landline connection.

Hi,Like others on this forum have reported, I have no landline connection and haven't had for the last 3 days. I have checked my equipment is ok and all connections are secure. Using my mobile I went down the path of receiving the, " We are testing, ...

Resolved! Phone upgrade - when

My home phone (CH63) should have been transferred to fibre on 6th.February - nothing happened. No information about this. Any news?

Resolved! No dial tone, calling it from mobile immediately drops call without any ringing tone

Hi,My landline has no dial tone and, even more interestingly, call to that number from my mobile immediately drops the call without ringing out or hearing any ringing tone on the mobile (neither does it sound engaged - as it immediately disconnects)....

How to turn off VM voicemail

I had a fault on my landline when I returned from Tenerife. Booked a technician, came very quickly and was excellent. Easiest way to fix was to convert it to use the Hub connection. This is fine, but I wish to turn off the voicemail feature. So I wen...

Resolved! Landline not connected

Recently transferred from BT landline to Virgin and it is still not working. When ringing landline it just rings but handset doesn't ring. No ring tone heard on landline handset. All connected correctly.

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