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Virgin cut off my landline & lost my number!

I also now have a story of problems with lost number, and, in particular, the total failure to restore the number after several agreements to do so. Similar to others, this whole issue starts with a switch away from the BT line, to connection to the ...

timtlb by • Joining in
  • 971 Views
  • 10 replies
  • 1 kudos

Switch to digital network

Hello,I've just received a text saying about the digital switchover on 8th December 2023 in my area asking me to call 150 to arrange installation.I'm not going to call 150 unless I absolutely have to, since the last time I was charged nearly £7 for t...

IanSR by • Dialled in
  • 226 Views
  • 3 replies
  • 0 kudos

No dial tone

Need someone to check our landline as we don't have a dial tone. Can't report it because the phone doesn't work. Hopefully an agent will message me 

Landline - No dialling Tone

HelloI've had no dialling tone for around 2 weeks now. I have check my connection to the wall socket with another handset and so I have ruled out that as an issue. There is nothing showing on the service status for problems with landlines in my area ...

No landline for 7 weeks. Elderly parents. Virgin unable to fix

My elderly parents switched left Virgin for Sky, then came back because they didn't get on with the Sky interface/remote.  Internet and TV work fine but their landline has not come back.  They've had multiple visits by technicians who've confirmed ev...

gpweston by • Joining in
  • 235 Views
  • 4 replies
  • 0 kudos

VOIP Adapter

My VM landline has developed some interference at my home end (not audible to callers) which I have established is not hardware related (by pliugging in a diferent phone).Rather than spend time and/or money trying to fix it, it seems sensible to swit...

andy_48 by • Tuning in
  • 489 Views
  • 8 replies
  • 0 kudos

Change appointment

Hi I need to change an appointment date. Have a changeover appointment for tomorrow.

Bill1782 by • Joining in
  • 132 Views
  • 1 replies
  • 0 kudos

Landline issue - the person I call can’t hear me

Elderly mother only has landline. When she dials out the call connects but the person can’t hear her although she can hear them.If people call her it is fine. if she calls a mobile it is fine. She had  three handsets that all do this. Any ideas? 

Webber17 by • Joining in
  • 261 Views
  • 3 replies
  • 0 kudos

Resolved! Switchover

How do I get someone to connect the extensions as they apparently will no longer work?

My home phone isn't working. Not my TV?

Hi. my home phone isn't working and the 'service' tells me it is ok!But the 'service' tells me my TV isn't working & it has been ok all day!!! What it going on???

PdBur by • Joining in
  • 455 Views
  • 11 replies
  • 0 kudos
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