Home Phone
Help with your Virgin Phone line
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Scam calls

Just had someone ring  from 01698360xxx claimimg to be VM technical,how can I block these numbers?     [MOD EDIT: number edited in case it's an innocent number being spoofed]

Spurry5661 by On our wavelength
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Home phone stopped ringing

My home phone stopped ringing a few days ago.  The caller can hear it ringing and I can see their number displayed on my handset, and can even answer it (if I do it within the first to rings), but it does not ring.I don't know if this is due to the d...

Modem mode and digital voice

I have a virgin media super hub which I use in modem mode so I can use my own router.  I have been asked to use a telephone adapter with my super hub as part of the switchover to digital voice.  Does anyone know if the adapter will work and allow me ...

My landline doesn't work.

Greetings.Please would a virgin person reply to this!?My landline has stopped functioning and this seems to be the only way to contact you due to terrible design of customer service provision on your part (company not individuals).

Resolved! Home phone not receiving calls

My home phone hasn't  been receiving calls for a few months. I thought there was a problem with the phone and got a new one but it didn't solve the problem. I therefore rang Virgin and they said I needed to be migrated the new system and would send m...

New phones probably not working since switchove

I am wondering if my home phone is working correctly after the changeover,   I bought a new phone with a wifi extension for the bedroom   do not get many incoming calls,  but recently 3 people said they had problems phoning me, they just got a brrr o...

Resolved! WiFi phone

I no longer have a landline (it's not part of my package), but should I now have a WiFi phone? I asked VM for an adaptor, but never received one! 

Jane1012 by Joining in
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