My land line is down, so are some others in BD2 1LJ Area 14. Why is this? I called CS but they say no faults. Have booked an engineer for Thursday 5th to come the to house with an adapter to plug in the router, why ? The fault is generic. What if t...
Hello, I signed up to a new Virgin Media account last week and closed my elderly mothers account and was told on numerous occasions that I would be able to keep the old Landline number. However, now I am being told this is not the case and that even ...
My digital phone switchover was today. Everything connected as instructed, but no dial tone on the home phone. Have rebooted my Super Hub 3 a couple of times, but without success. Grateful for any advice.
I have had to cancel my subscription with VM after a bereavement and would like to transfer the landline number to three. They are asking for a PAC...??? Can you help please?
Good afternoon looking for some advice elderly parents got rid of broadband and tv, but kept landline. It’s not working as off today get engaged tone when trying to phone them, and they have no dial tone
Hi, i have just been switched from the traditional land line to VOIP, for some reason every 50 minutes the phone rings once then cuts off no number on caller display , it all working correctly receiving and calling ok apart from the Phantom calls, I...
Hi, I hope this question finds you well.On last two consecutive nights, the home phone has rang. Roughly, one at 3:30 am, the other at 4:30 am, and both numbers hidden. I have enabled night mode on the device, so further disturbance avoided.No messag...
Just what does one have to do to get Virgin Media to take any action. Trying to find an email address for them is akin to discussing quantum physics with the Army of the Dead, or what they had for lunch that day. Complaints, when an email address doe...
A week ago I changed my broadband only contract to add Virgin landline phone switching my BT number in the process. The very next day my new virgin landline started working.. It has a virgin number and my BT line is still active with my original phon...
Can I refuse to be switched over? According to recent press coverage BT are not forcing vulnerable customers to switch until 2025. Is it the same with Virgin? My parents have health conditions that have required them to phone 999. They still have cor...
