Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Please help!

Our landline has not been taking incoming calls since Friday. We can call out. We assumed it was a fault with the handset. Brought new phone yesterday and still the same. Landline is essential as its an emergency line for elderly parents and also vul...

Resolved! Phone Line Out of Action - VULNERABLE PERSON

I need help for my mum. Her home landline is connected to a Care Emergency system that she can activate if she falls but the line from external phones gives an engaged tone and attempts to calling out the line sounds ‘open’. I have checked each hands...

Having to put area code for local calls

For some reason dialling local calls all I have is a message that this number is incorrect, I now have to put the area code in just like a mobile but any other numbers national or mobile are ok

cuz by Tuning in
  • 1841 Views
  • 16 replies
  • 0 kudos

Land line dead

My land line phone is dead, display says 'Check Phone Line'.  We were recently changed to wi-fi, but the broadband is working.  Any ideas please? 

Kelvey by Joining in
  • 208 Views
  • 2 replies
  • 0 kudos

Virgin landline phone out of action

Our Virgin landline has been out of service for the last week. Phone is dead if we try to ring out and we cannot receive calls. Next door neighbour who is not with Virgin has no problems.  We have been receiving calls meant for a telephone number oth...

Calling 020 numbers from 020 landline

Not urgent, but got a question.Up until Sunday we used to call 0208 numbers by dialing the numbers from the 8 from our 0208 landline number, and it used to connect fine...since about Sunday it doesn't.  So if the full number is 0208 123 4567, we coul...

Who's calling

I have had three calls up to now from an alleged local number the first was at 07.54 this morning did not answer but did a reverse call search that was saying its registered to  Virgin Media the third i answered and what ever language was spoken it w...

Has Virgin been spoofed?

I've been getting a lot of calls from "Virgin, your internet provider"  First it was on my home phone number - just twice - then it has been about five  more on my mobile. I've blocked the number but calls are still coming. So, Q1 how did these guys ...

EddyFiss by Tuning in
  • 469 Views
  • 2 replies
  • 0 kudos

Resolved! Missed switchover date

Is it possible that my phone will continue to work for some time without me using the adaptor? I forgot the switchover date and it is still working. 

gill139 by Tuning in
  • 670 Views
  • 10 replies
  • 0 kudos

Buzzing/Hum on Landline

Last week I reported a fault with my landline using my mobile.  There is a buzzing noise when we make a call using the landline although the recepient cannot hear it but it is loud enough to abandon the call and use a mobile instead. During my call w...