Cancellation
Can you tell me how much it would cost to get rid of virgin
Home Phone
Help with your Virgin Phone line
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Forum Posts
Old phone working alongside new fibre network after switchover?
Yesterday was my switchover day.Prior to that I ran a cordless set with the base unit plugged into phone socket on wall. Out of the back of the wall socket, an extension wire ran upstairs to an analogue phone.Yesterday I unplugged cordless base unit ...
Wall sockets not working
Hoping for help, as I’ve been around the houses with VM support!We’ve had home phone as part of our package for six years. Noticed the other day that there was no dial tone on the landline phone - thought it was just the phone being old, so got a new...
Damaged phone cable
Hi. I think my Virgin phone line is damaged. Getting lots of static/no dialling tone. Have tried 2 handsets. Front garden has just been landscaped and I think the phone part of the cable must have been damaged. Internet is working at full speed. I ha...
Transfer Landline Number from Virgin Business to Residential
Hi,I've had Virgin Business cable broadband, along with a landline, for severalyears. I have decided to switch to the full Virgin bundle including TV, and so have had to open a new residential account. My new install is next week, and I have set my V...
Resolved! Extensions dead after forced landline upgrade to 27AC
I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms.Recently, following reporting a phone fault, I was forcibly switched over to the new standard for hub-based telephony (2...
No hub4 phone line for 3-days
My old landline was terminated on the 18th October and I connected to the hub 4 as instructed, however my phone doesn’t work. No dial tone.I checked my service status and allegedly all is well with phone but its dead. VM technical help report there i...
Hub 4 to home phone
I need an adaptor to connect my home phone to my recent Hub 4 router, not included in the package.Could you send me one please.
Phone line transfer to hub
We've been advised that the phone line will be transferred to the hub next month and have received an adpater to plug for connection into the hub. We have 3 extension sockets which need to be kept live.I've seen from other posts that a 4 Wire Plug to...
BT PHone Virgin Line
I have a new Bt Phone Handset and when i plug it into the virgin line i am able to call the phone but it does not ring. I also am not able to call out from the phone. So basically, i can't make or recieve calls what is the issue?
