Hello - I know there are threads on this but. am also having no luck taking my BT number to Virgin; as per other community users, both BT and Virgin are claiming each other has to start the process.... leaving me in the middle getting annoyed!Can any...
hi folks, I have Hub 5 with supplied adaptor. Can anyone tell me what make and model number of cordless phones they have working with it? I’ve tried two models of BT advanced phones and neither work. Virgin advise the line has been checked and workin...
Hi, my landline has stopped working.Please could someone contact me so that an engineer callout can be arranged?many thanks
The green cabinet has failed to recover correctly since an area powercut and our landline is not working, no dial tone, if call the number it's busy.The same problem happens each and every time the green cabinet suffers a power loss, service status s...
Hello, Can anyone tell me please can a power cut in a town centre affect a landline phone, we live about 15 mins from the centre, The power cut didnt effect us apart from the phone why would this happen
Hi all, I have a bundle service with Virign Media, So Tv, Telephone and Broadboad, the Telephony hasn't been online since March 2023, I've logged multiple calls and still got no phone service. When I ask for the service to be reduce they basically te...
Hello, I'm a medically vulnerable customer who has been with Virgin since 2011. I'm currently having problems with internet speed and landline phone connection. It's extremely important I have access to the phone and internet due to my condition. I h...
I just got my bill, and noticed that there is about £29 of usage charges for my land line no. Like canny remember using the landlines, and only no on the usage is my landline no, no other no is there, I was looking to see if can find a list of number...
Unable to receive calls or call out. Phone displaying correct display as connected. Tried checking Service Status but keep getting message system currently unable to check. Can a moderator help please. Wife is vulnerable, recovering from surgery. We ...
We had some gardening work done yesterday, and I'm not sure if they knocked our phone connection. Our phone screen reads "Check phone line", we have no phone or internet, and I've tried resetting the hub several times. We really need an engineer to ...
