No dialing tone. Does not ring when dialled in to. Have tried another phone in the socket and no difference. Service checker shows no problems in my area and broadband seems to be working ok. Can someone from Virgin please help (again!)
Today I have attempted to call my 92 year old dependant father at our pre defined time. All I get is automatically diverted to VM help (or lack of) desk. They informated me that our phone line has been disconnected today with no prior notification, t...
Ok received an adaptor, set up as instructed - nothing! I wasn’t told that the port would need to be activated. Engineer came yesterday to sort it out and told that the problem is your end and should be resolved in 24 hours - nothing, No communic...
I'm not putting many details here as I was hoping someone could PM with me for some advice. My mum's partner is in a care home and so Virgin are now at the point where threatening letters are being sent out for payment for the telephone that hasn't b...
We had a powercut ob Sunday and since then the landline has been dead.Would you please explain how to book an engineer when your service status thinks everything is ok, it just keeps asking me to call 150 which I cannot do, makes me think about the P...
Our landline number that we had with Sky has not ported across as requested. On my mobile to Virgin call centre for 30 minutes today, no help whatsoever. All I could make out is that I may be charged. I need it changed ASAP due to various authorities...
I need a new phone to access landline which one is the best to purchased please
Need new phone as mine won’t work
I've been without a landline for several weeks. Several times I tried running the "only takes a couple of minutes" tests via the phone "helpline", but when phoning back after 10 minutes I was just prompted to repeat the same thing. I have tested the ...
Here's a question: what is the minimum term for an upgrade to chatter within an 18month contract? Is it flexible and can it be upgraded and downgraded without penalty (as your mobile contracts can?)
