Unable to make outgoing calls , incoming calls the phone will ring but caller unable to hear us. Tried a different phone and still the same issue - can you help please?
I've seen another identical post to this...what's the solution please....I've retained the previous number for my new house. A new number was issued. The number has been changed to the old one and will dial out and shows on caller I'd on my mobile b...
Afternoon folks.I've just received the email informing me that I'll be switched to fibrephone in early January.Like many others my hub is located pretty far away from the old Telewest master socket so I'm trying to figure out the simplest and tidiest...
Another day another issue … my home phone goes via superhub 4 (cv21) and for last couple of days when trying to make a call get “Line busy” . I can resolve by phoning home number via mobile but very frustrating!First time it did this I restarted the ...
I have received many letter informing myself that I shall receive an adapter to connect my phone to my hub. On Monday I received a text message informing me that my phone was now switched over to the other network. But I still have nor received any a...
I have been notified twice that an adaptor has been sent out to me ( replied "RESEND" to original communication) but have still not received one. Changeover taking place 16th January. Please can you help.
Apparently, I am supposed to have received a letter informing me of a change in the way my landline phone is connected. I have not received any communication of this nature, so, who should I contact to make inquiries?
Hi I contacted Virgin as the phone changeover needs a new hub, I was told that I would be sent a text message with the appt date but I have not received it. Also I am not convinced that the lady understood that the phone will need an extension as it...
