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Resolved! Not Receiving Incoming Calls - Copper Line

We’ve just realised today that we aren’t receiving incoming calls. We can make calls fine. Callers receive the ringing tone as if we aren’t answering.Called VM and was told that this issue can affect people on copper line phones.The lady I spoke to t...

tvfan by On our wavelength
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Landline Not Working

My elderly mother (85 years old) landline is not working.  I am at work so unable to go to her house.  When I phone the line it rings at my end but not at her end.  Does not appear to be any issues in the area.  She is unable to make calls out.  She ...

Why bother?

This latest change to fibre phone, IMO, is more hassle than it's worth, certainly for me.Moving phones around, routing new cables, no longer having a working phone in power cuts, home alarm systems that either need changing or no longer work.And for ...

Call charge

I have call charges on this months bill listed as being calls to my own home phone number. Tried contacting VM via 150 and just get a link to show me my bill, not helpful