Home Phone
Help with your Virgin Phone line
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Phone switch over - Engineer

I've received a letter saying I need an Engineer to come to switch the phone over, but the date I have been given for this is about 6 weeks after the date the letter says the phone needs to be completed by, surely this can't be right?

RobertsE by Tuning in
  • 10 replies
  • 0 kudos

Resolved! Home phone

I can connect to mobile numbers from my landline but I cannot connect with other landline numbers. I have reported this three times and cannot get this fixed. What are my options?  Should I choose another service provider or is this something I can f...

Hosue phone keeps bleeping

Hi there, Since we've had the hub installed, the house phone keeps bleeping. It's not the voicemail and we are able to receive and make calls just fine. Can yhis be looked into. Thanka

Tasjay05 by Tuning in
  • 15 replies
  • 0 kudos

Landline not working

There has been no dial tone from my landline for several weeks. We only have one handset and can't dial in or out. We have tried different phones too, but can't seem to resolve this. Please can you help?Thanks 

Resolved! Changing home phone

Hi,I would like to change my home telephone number to prevent people who i dont speak to anymore to not contact me.

Anhar999 by Joining in
  • 1 replies
  • 0 kudos

Resolved! Selective problem with Outgoing Calls

This is a strange one.Incoming calls appear to be OK and so do Outgoing calls to area codes that are not our own, but those that share our area code appear to not be connecting properly.The first indication on a local area code call that something is...

Resolved! Phone doesn't ring after switchover

My phone won't ring since the switchover as it is probably an older handset; can I replace the RJ11 to BT adaptor with one that includes a ringing capacitor? I have seen them for sale to use abroad.

Resolved! No incoming calls

Over a year ago I moved my home phone while I decorated the room. Since I put it back it stopped working. Seems like the wall socket is not working as I have tried newer phones on it. I have two Easicom 1000 phones that I love and don't want to get r...

Bt alexa phone

Hi.. I've just purchased a bt alexa phone and I'm having trouble in connecting to my hub4.. it's not connecting through wps..Any idea's please?Thanks Richard 

Basilcat by Joining in
  • 5 replies
  • 0 kudos