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Resolved! Landline not working

For the last few days my landlone hasn't been working, no dial tone, can't make or receive calls. Same with my elderly patents landline. I am not concerned about my own as I'm moving over to Sky next week and getting rid of my landline. My parents, h...

RainyB by • Tuning in
  • 2041 Views
  • 21 replies
  • 0 kudos

HUB 3: INCOMING CALLS not coming through - again!!!!

INCOMING CALLS problem is a big problem - again. Most incoming calls now do not show who the caller is and when answered there is no tone. We have to check 1471 to find out who it was and to then call them back. Happens on incoming mobile and land li...

colmax by • Dialled in
  • 266 Views
  • 1 replies
  • 0 kudos

Number port query

Would Virgin be able to port a number from Firstcom Europe (previously known as voip.co.uk), to my existing Virgin line?The number was originally from BT and was ported to voip around 2007.If yes, is this something that can be arraged through the for...

dave_dph by • Superfast
  • 539 Views
  • 9 replies
  • 0 kudos

Resolved! Landline Switch to Fibre

The planned date for my landline to be switched to fibre is 25 days away. I have not received an adapter yet - should I worry yet?Like a few of you, my hub is quite some distance from my existing phone/power socket so will need about 15 metres of ext...

DudleyS by • Joining in
  • 888 Views
  • 7 replies
  • 0 kudos

Resolved! Ghost calls Virgin landline

I signed up with Virgin in September and ever since I receive multiple ghost calls every day recorded on my phones call list. They are all  from "No Number" and the phone does not ring, the only way I am aware is when the "call list" alerts it is ful...

SGGC by • On our wavelength
  • 2350 Views
  • 27 replies
  • 0 kudos

Landline not working

Cannot make or receive calls. I have a dialtone, but when I dial it just gives me a dead tone. Cannot call the number either.

PhilSand by • Joining in
  • 125 Views
  • 0 replies
  • 0 kudos

Resolved! Landline not working

My parents landline has stopped working.  It is connected to the wall socket.  When I try to phone it, it says the number is incorrect.  There is no tone when the phone is picked up. 

Elderly Fathers Faulty Landline

Hi, My Elderly fathers Landline connected to a wall socket, has a “Number No longer recognised” fault when I try to call him & when he tries to call out in it, the key tones of dialled number are heard but then nothing happens, same when he opens the...

Weesie83 by • Just browsing
  • 247 Views
  • 2 replies
  • 0 kudos

Home phone problem

How do I book an engineer visit for a problem landline. Been trying to phone but just go round in circles on the automated phone service. 

FB3 by • Joining in
  • 260 Views
  • 3 replies
  • 0 kudos
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