When our alarm company service was done last week they told us that there was no signal going out from our landline. We can receive calls but the person on the line can't hear us and when we try to make calls there is just a continuous beeping on the...
I have received Fibre Phone Adaptor which is to be installed by 30th May. However my hub is in a different room to me land line so need a technician to help with an extension cable. I have been going around in circles trying tio find out how to book ...
Hi, I noticed last week that I no longer have a dialling tone in my landline phones. I have checked the line with a tethered phone and it also has no dialling tone. When you call the landline number you can hear the ‘ring’ on the mobile phone but non...
Landline is not working, no dialling tone, it almost sounds like someone hasn't hung up at their end, but I have no idea who called me last. I can't call VM, and there is no contact details for email support or online details to report the problem. C...
I am assuming this is due to the switch over. But the phone "cut off" last wednesday afternoon. I called virgin media - and during the call was led to believe an engineer had been booked and the date and time would appear 1 day after the call. I have...
Hi, I need to book a technician visit for my mother, she is 86 and vulnerable and has been sent a router adapter but her router is not in the same room as her landline phone. Thanks
My landline is not working again. I cannot contact virgin by mobile as I am deaf. I used live chat before but that only tells me to phone please help.
Evening all, We have a dead line on our land line. How on earth can I get past the FAQ's?I have tried all the obvious things unplugged all hand sets etc... I have a feint line carrier noise (white noise) My line is unattainable from external phones a...
Power cut Saturday morning, everything back to normal except the landline which is completely dead. Any ideas?
We've had no phone service for 22 days now.We have however had:* Around 15 calls with Virgin, totalling10+ hours of telephone time.* Four technicians' visits.* Four new routers: a Hub 3, two Hub 4s, and a Hub 5.* A new voltage suppressor and cable t...
