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Help with your Virgin Phone line
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Resolved! Change to Hub4 - no dial tone

Prior to installing Hub4 all my landlines worked fine. After installing Hub4, one landline phone works perfectly; the other has no dial tone, but does send and receive calls. Help!

Phone connected to hub has no dial tone

My home phone has stopped working several weeks ago.I have a DECT phone connected to the hub which has always worked fine but has now stopped (worked after VoIP switchover last year).I get no dial tone at all. People calling us do get a ringing tone ...

Not working

So much for an easy switch over re fibre phone. Everything connected - home phone not working.have restarted router numerous times. tried to phone but still waiting after one hour plusShocking service yet again 

saw225 by Joining in
  • 4 replies
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Can’t dial out

commenced a new contract. requested old number be ported, wasn’t, virgin gave me a new number in error.  1 hr 30 mins on the phone to a call centre on Saturday that said they have now ported my number. I have no confirmation they have done this as th...

Land line down again!!!

Today my land line is down!  I need my landline 24/7 and find myself in an impossible situation.It was also down on 28 December 23 and 27 March 24 and it just isnt good enough.Can someone please help to reinstate my landline.I have tried a different ...

no dial tone

I have no dial tone and tested two telephones. I need an technician to come out to check out the phone socket Many thanks

Robina3 by Joining in
  • 1 replies
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Talk Time limits?

Are there any talk time limits on the Anytime Chatter package? ie is there a 60 minute limit to calls. I have looked on the website and it says Unlimited inclusive calls, but I heard from somewhere that there is a 60 minute limit. Could anyone please...

Alanj_49 by Joining in
  • 11 replies
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