Hi I am having issues with my land line in that callers cannot leave voice mails. The voice mail appears to be set up okay. It makes no difference what network the call is fromI tried to resolve this in Jan 24 with no success.Any help appreciated Joh...
I have tried using 150 and 0345 etc but can't get through to a human. There is a redundant extension in my kitchen and I want to get it disconnected and removed. Can you help?
My landline is dead, no ringtone & engaged tone when I ring it. My 89yo neighbour’s line (Virgin) is also dead. I phoned the 0345 number about an hour ago … please advise next steps.
Hi, Does anyone know whether there is, or will be, an inclusive 08 number phone package with VM? I used to have one and they withdrew it. Cheers
I was due to be switched over in February 2024 and was told this had been paused, but heard nothing since.What is happening?Tim
So our landline's not been working for a few months now. We never use it to call out hence the lack of urgency but we're paying for it so may as well get it sorted.Phone has been displaying 'check connection' and has no dial tone. If we ring the land...
Hi, Been away for most of last week and just realised that landline not working at all. Not used a great deal but keep for elderly father.Checked with Virgin Media website and followed suggestions i.e. try different phone not cordless. Also switched ...
We booked to switch to Virgin for phone and broadband. We organised a technician to set it up as my elderly mother's home response alarm was involved. There were significant issues over getting a date but we eventually got someone a week ago last Tue...
I have a dial tone and can make outgoing call, but when I have incoming calls the phone doesn’t ring. I have tried a different handset, and it is still not ringing, but if you lift the receiver the call connects. When I called Virgin Media for help t...
My land line is not working
