Home Phone

Bleeping noise and need to increase ring duration.

Hi AllI've got two issues, the first is the characteristic bleeping noise that indicates a message received. Going through 1571, there are no messages to pick up. This is happening on all phones connected. System is working through wall socket not...

Unable to make or receive calls since fibre optic upgrade

Hi there, as per the post title I am unable to send or receive calls since my home landline was transferred to fibre optic.I used the adapter and plugged my phone into the router as directed by mid July but since have not been able to send or receive...

Outgoing calls redirected to Virgin Media

Problem in the title. My partner's grandmother has a virgin Media landline and whenever she tries to make a phone call it automatically redirects to Virgin Media. Virgin's site says there are no issues in the area. Anybody ever encountered this befor...

CallerID "not available" from VirginMedia

I spent nearly an hour on the phone with VirginMedia - trying to activate CallerID on my elderly father's phone line.Not very intelligent call handler: it took her nearly half an hour just to look up what services he had. I was astounded that cal...

How do I get my Hub router activated for calls

I only want to use my home phone to receive calls or to use in an emergancy. So Is there a charge to activate my Hub for calls?And as calls are over the internet and no backup if the web gos down I ho[pe there isn't a line rental like there is on the...

Call divert nightmare

Started new contract out today land line divert saying this service is not available on this line when I try and add my number despite having it active for 15 years 4 hours on phone to various people no one had a clue

Removing landline telephone number from phonebook

Please could someone advise me how to remove landline telephone number from BT phonebook and Virgin directory, making it ex-directory

Re: voicemail notfication but no voicemail

HiCan I jump in here please? I have exactly the same problem using a BT 2200 system on my landline. The dial tone tells me I have a message waiting but there is no message. I have tried all the recomended soliutions except doing a factory reset on th...

Porting number

Anybody had any issues with this recently?was told 9 days 21 days ago, after being passed around I’ve now been told I have to wait another 14 daysno reasons or explanation offered, customer relations in Glasgow useless looking into cancellation of co...

Landline switchover

I received text this afternoon to go ahead with landline switchover. Plugged phone into Hub 3 & reset hub, eventually red flashing phone symbol turned solid green, waited yet no connection. Tried again, no phone connection. Plugged phone back into ex...

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