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Phone

Since changing from analog to fibre phone my phone rings for all incoming calls except from my mobile number the phone receives the call displays my name and flashes but no ring tone 

Landline Switchover Booking a Technician

Hello! I have recently been in contact with Virgin Media after receiving a text alerting me to the home phone switchover which will be happening on 19th September. I was already aware that I would need a technician to come out and make the change as ...

Swhaling by Joining in
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Relocation of telephone port

HelloMy current telephone port is in the passage but I want this relocating. Please help as 150 keeps saying too busy Thanks

Hlatif by Joining in
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Using DEC phone

I will be shortly going to VM full fibre and loosing my BT landline and associated number.I know that a DEC phone can be connected to the VM Hub 5, but what phone number will it use, I am a bit confused.

davidirv by Joining in
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Having serious problems using 150 for phone switch over

I've been told I need to switch to the new phone service and need a new hub and everything has to be done via 150.It's not clear what route to follow when I call 150, as there no option related to the switch over. I'm on the autistic spectrum and get...

H8VM by Joining in
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phone rings as if im abroad

I am writing this on behalf of my aunt. When anybody tries to ring her home landline number on our end, it rings as if she's abroad. This has happened for 3 months now but virgin media are saying they've sorted it out when they haven't.I tried contac...