New fibre phone adaptor
Will the new fibre phone adaptor work if I use my hub in modem mode?
Home Phone
Help with your Virgin Phone line
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Forum Posts
Phone
Since changing from analog to fibre phone my phone rings for all incoming calls except from my mobile number the phone receives the call displays my name and flashes but no ring tone
Virgin Keep promising to port my number over - it's now been 4 weeks and nothing?
I am an 82 year old trying to port my number from Virgin Media (my deceased wifes account) to my account (new account now with Virgin Media). I was told by Virgin Media this will be easy to do and i'm still waiting for the port to happen. I call up e...
Landline Switchover Booking a Technician
Hello! I have recently been in contact with Virgin Media after receiving a text alerting me to the home phone switchover which will be happening on 19th September. I was already aware that I would need a technician to come out and make the change as ...
Relocation of telephone port
HelloMy current telephone port is in the passage but I want this relocating. Please help as 150 keeps saying too busy Thanks
Using DEC phone
I will be shortly going to VM full fibre and loosing my BT landline and associated number.I know that a DEC phone can be connected to the VM Hub 5, but what phone number will it use, I am a bit confused.
Having serious problems using 150 for phone switch over
I've been told I need to switch to the new phone service and need a new hub and everything has to be done via 150.It's not clear what route to follow when I call 150, as there no option related to the switch over. I'm on the autistic spectrum and get...
phone rings as if im abroad
I am writing this on behalf of my aunt. When anybody tries to ring her home landline number on our end, it rings as if she's abroad. This has happened for 3 months now but virgin media are saying they've sorted it out when they haven't.I tried contac...
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