Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Great Virgin have screwed up my porting

OK ported 11th April don't work properly till 13th Routing issue apparently. Worked till the 18th, Virgin ported it again for some reason. IT FAILED just had a SMS  tosay they cant get my old number back please use the number have given you. NOT HAPP...

Landline Number Porting

 Hi, My phone number was suppose to be ported over within 48 hours from installation date (18/04/24). I have already missed two important calls. Is there anyway to get an update on this.

Zaragon by Joining in
  • 135 Views
  • 2 replies
  • 0 kudos

No landline for 5 days

I have have had no land line for the past 5 days. When I go into the APP it says there is an issue in my area but when you go further into it it says there is no issues in my area/post code.the fix date keeps moving on another 24 hours every time I c...

Phil-1 by Joining in
  • 119 Views
  • 1 replies
  • 0 kudos

Landline and internet down

This afternoon our internet and landline went down. Tried all the steps suggested to reboot the hub but still not working - somehow I’ve managed to get an engineer visit booked for Friday but really need this sorted asap. Also cannot see where or how...

Phone line still not working

yesterday Virgin engineer came per appointment. He checked the landline which is dead, then connected the phone to the newly installed router. He said the phone would be up and running in 15-30 minutes then left.The phone line, now over broadband, is...

Home phone not working after engineer visit to fix it.

Engineer visited today to fix the 'no landline' problem. He connected the phone to the new internet hub and said it would be working later over broadband. It has been three hours and the phone does not work via broadband.  

Resolved! Remove number

Can you remove my landline number from BT printed directory

Porting BT landline number to Virgin

I've had a BT landline for many years and now want to port the number over to my Virgin home phone, can anyone tell me what the process is?Thanks

Radwoo by Joining in
  • 141 Views
  • 2 replies
  • 0 kudos