How is it possible not to be able to talk to a real person about my account. I have a bill for £295 which will not be paid as I have moved to another provider. Virgin Media has lost the returned equipment that has been returned via Yodel but are stil...
I wish to keep my landline phone where it is situated and will need a cable from the hub to the phone - how to I book a technician please?
Congratulations To the Virgin Media team. Back pats all round for making a vulnerable elderly lady cry. Sadly they were not the tears of joy but of desperation. My Mother, the lady in question, has a panic button system linked to her phone line but ...
I spoke to Steven L last night by private message, an engineer was booked for Friday but he changed this to be today, Thursday 2nd, between 8 and 12 am. I subsequently received a message to say it would be Friday afternoon. Please confirm this will b...
Landline, internet and TV all have been down since landline migration a couple of months ago so how do I book technician with no phone as also we are stuck waiting for our mobiles to be sorted with the o2 migration so no phones at all.
Hi, I'm in a very vulnerable situation and need my landline fixed or replaced as it's not working. I can get online but cannot ring them now. Is there any way I can contact someone in Virgin online asap as I am reliant on my landline phone and desper...
We are in the 30 day notice period which ends on 29/11/23 after deciding not to continue with our contract.As soon as we agreed on the termination date someone at Virgin turned off our landline which we are still paying for.We eventually got through ...
Landline not accepting incoming calls, goes straight to voicemail [MOD EDIT: Subject title changed for clarity]
