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Outgoing calls not working

HI   My parents are having the same problem. They are both 80 and have some health issues. Their phone is essential. Following the threads, they have had no notification of a switch over to a hub  

AlStr1 by Joining in
  • 334 Views
  • 2 replies
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fibre phone not working

Hi got a load of messages from virgin saying plug your phone and adapter in after 9am on 2nd Nov. Did that all connected up rebooted the modem. Phone comes up "check line" no dialling tone rechecked it sill the same., Plugged it back into the wall so...

grabam by Joining in
  • 712 Views
  • 5 replies
  • 0 kudos

Phone companies that don't use phones?

How is it possible not to be able to talk to a real person about my account. I have a bill for £295 which will not be paid as I have moved to another provider. Virgin Media has lost the returned equipment that has been returned via Yodel but are stil...

aldousml by Joining in
  • 375 Views
  • 2 replies
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Congratulations

Congratulations To the Virgin Media team. Back pats all round for making a vulnerable elderly lady cry. Sadly they were not the tears of joy but of desperation. My Mother,  the lady in question, has a panic button system linked to her phone line but ...

DerNo by Joining in
  • 326 Views
  • 1 replies
  • 0 kudos

Booking technician online

Landline, internet and TV all have been down since landline migration a couple of months ago so how do I book technician with no phone as also we are stuck waiting for our mobiles to be sorted with the o2 migration so no phones at all.

Ginger1 by Tuning in
  • 542 Views
  • 4 replies
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EMERGENCY - need landline fixed

Hi, I'm in a very vulnerable situation and need my landline fixed or replaced as it's not working. I can get online but cannot ring them now. Is there any way I can contact someone in Virgin online asap as I am reliant on my landline phone and desper...