Home Phone
Help with your Virgin Phone line
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No number

Is there anyway my mum can get calls from no numbers as the hospital can’t get in touch with her because it with holds there number. 

PoggyD by Tuning in
  • 6 replies
  • 0 kudos

how do we get our old phone number back?

We have just taken out a new contract with virgin media with a broadband and home phone package, all is working fine but we have just notice that our landline now has a new phone number! How do we get our old phone number re-instated? 

Landline not ringing

Landline has suddenly stopped ringing. I can dial out, however people are calling me and hearing a ring on their side, however my phone does not ring. I’ve purchased 3 phones from Argos thinking it was a handset issue, but it seems like it’s an issue...

Resolved! No adapter

I've got the same problem. Despite several promises on phone calls absolutely no adapter has arrived and now I have received a text (no letter) saying I should plugin this non-existent adapter in tomorrow! After serval attempts online and by phone it...

Phone switch over

I keep receiving texts stating that the home phone service will be switched over 24th November 2023 and to check the letter and email sent that advises me what to do. I haven’t received a letter or email. I’ve tried several times to contact you unsuc...

N0nnel by Joining in
  • 1 replies
  • 0 kudos

Resolved! Anticipating VOIP changeover

Like others, my primary phone (with answer machine) and my hub are some distance apart - two floors apart. I have a nice, new Hub 5 which is on the second floor with three computers attached by ethernet; the fourth hub connection provides IP-over-mai...

jaberwok by On our wavelength
  • 16 replies
  • 0 kudos

Please fix landline after changing over

I finally made the switch today.  Our phone is opposite side of the room to the hub so had to use an extension. Now nothing.  Followed instructions twice.  Not impressed. Cost money and no phone line that we're paying for.  Please fix

Resolved! VOIP app for mobiles

Is there such a thing as an app which will enable a mobile, say on the same wifi as a hub, to give out a notification when a Voip call is incoming, i.e. when the ringer is operating. Would be useful when the phone connected to the Voip system is not ...

SixString by On our wavelength
  • 3 replies
  • 0 kudos

landline changeover

Hi my hub is not in the same room as my landline phone, don't want phone in bedroom where the hub is, any ideas ?

Resolved! Shambolic Porting of Old Number!

VM were supposed to port my old number from sky and this was put through in my initial order.  A week or so after go live, my number still hadn’t ported so a member of the support community chased it up and actioned it.  After another week or so, the...

elkingdl by Tuning in
  • 8 replies
  • 0 kudos