Home Phone

Landline no dial tone -no way of contacting Virgin without calling them - Sun 29th Oct

Virgin have done it again and this is probably the last straw after 27 yrs (I know but until recently they were the only fibre provider)I use a landline at home (due to poor mobile receipton)Worked fine at midnightNot working nowWent down to check th...

Resolved! Home phone beeping but no voicemail message

If we receive a voicemail message on our landline, our phone beeps when we pick up the receiver. For the past few days, our phone has been beeping constantly even though there is no voicemail message. I have disconnected and reconnected our phone b...

Landline not ringing

My landline working but not ringing on any phones. Spent ages with virgin and said rebooting hub will sort out. But not. Help

landine and hub not connecting

Hi I'm having problems with my landine and hub not connecting. The phone socket on wall doesn't work and only connects to virgin media. I haven't received a letter to say when the switch over in my area is but I rang VM who has since set new hub and ...

Landline not working in or out for the last week

Hi,I am unable to dial out on my landline as all I get is the engaged tone, phoning my landline from my mobile when the phone is connected leads to an engaged tone also.I have tried unplugging & reconnecting my landline which is connected to a plug w...

Landline phone can’t accept incoming calls

Have recently joined Virgin with landline phone via voip. Can make calls out but no incoming calls. According to earlier posts, this problem has been going on for several years. How can it be resolved? p

Home phone

Received new adapter for telephone switchover, would be good but all my ports on my router are in use by other things, what solution have you to supply to make my phone work?

Phone line cut by contractors

Hi Virgin, My landline has been cut outside the house and the omnibox has been damaged by vandalism. I would like to book an engineer to come and fix this fault. The phone cannot make incoming or outcoming calls. Please help.

Resolved! Disconnect early left without no service.

I cancelled my contract on 19th October 23, giving 30 day notice, I was disconnected from all of my package on 30th October 23, phone,TV and broadband. I called and up several times explaining I was still on contract until middle November 23. The cra...

No landline phone service again

Unable to contact anyone at virgin to report my 84 year old mother in laws phone as it is not working for the third time this year. When you dial her number a message oops check number you have dialed. Have tried to ring virgin from my virgin phon...

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