I tried to make a phonecall this morning and the landline is completely dead.I phoned VM support who tell me that they're switching me over to VOIP and that I should expect a dongle to plug into the router in the next 3-5 days.I asked why I hadn't be...
Help says - and I've done all this1. Unscrew the two small screws and slide out the bottom half of the face plate. You'll see a test socket on the right-hand side.2. Plug your phone into the test socket and make a call. See if the line rings once an...
Virgin Media your help outlets are not good enough!! I switched over my mum's hub to hub 3, and her phone is still not working. I've followed the website supposedly for this issue too many times to count, somehow expecting different help each time, b...
Landline hasn’t worked for a week. Crackling or engaged tone when calling. How does one book a technician, it’s showing ok on the online check and there’s nowhere on the online sites to report it ? thanks martin
Hi I received an adapter for changeover but don't know the date of changeover or I can do it as soon as possible, please advise.
Hi,My landline has stopped working It says check phone line It is connected to my hub3 router. I have switched the phone on and off. Removed and reconnected all the cables Rebooted the routerThere are no reported problems locallyI cannot phone Virgi...
Hi,I am not a customer but my blind elderly grandmother (91) is and I have just received an email from her careline provider that there is something wrong with the line and they are unable to reach her.She and thurrock council careline need this reso...
How long should it take a landline number to come over to Virgin? Had Virgin connected Saturday afternoon but number still not come over, sure the engineer said 24 hrs tops
When is the swap over date coming for B74 Area?
