Hi,Hope someone can help here where the phone-based customer service agent couldn’t please.I’ve had no landline service since at least Friday. (I don’t use it often, but I do use it.) There have been problems with other services in the area so I thou...
Can receive calls but not make outgoing calls it automatically contacts virgin helpline. Can’t contact Virgin as don’t know memorable word as it was set up 25 years agoGoing round in circles, help!!
Hi my landline does not work after switch over, I am plugged into the right port on the hub, there hub says phone ready, we get no dial tone.
Hi I was wondering how I move my BT landline number over to replace our Virgin landline number?We have not been in contact with BT yet.Best wishesSally
I installed the router and connected the landline to router via the filter, no dial tone and in router setup it states telephony disabled. Phone has dial tone when connected back to wall socket but any number i call just connects to VM. Is there some...
Switchover has been completed but due to essential location of hub the phone adapter is far too short. Can virgin send a replacement adapter to that I can put my phone in an accessible location? Need one that is a minimum of 1.5m. Otherwise phone is ...
My landline wont ring my mobile. Just get an engaged tone. My mobile rings the landline...
The landline rings every phone except my mobile, . [MOD EDIT: Subject title changed for clarity]
Second post about home phone. Landline has been dead for two days now. Had a pm from Sabrina regarding previous message. Supplies requested information and guess what? Yes, no replyOn Thursday I was transferred to to technical who did not answer in o...
My husband spoke to a Virgin rep in August to renew our contract for broadband and home phone. For many years we had a plan that allowed us to call international numbers for no extra charge. The rep knew this very well. But she told him he could gr...
