Home Phone

Need help home phone

When I make a call I frequently get an echo of my voice. The person I am calling can hear me but I can only hear an echo of my voice. I have several phones and it happens with all of them. Sometimes my call goes through without any issue.I see that t...

Outgoing calls not working

Hi, hopefully someone can help us here.As of yesterday my father's home phone stopped being able to make outgoing calls. Incoming is working fine and there's a normal dial tone but whenever any number is dialed it gets diverted to virgin helpline. H...

Phone issue.

Hi, had VM Volt M250 installed with phone package, noticed my telephone line has a weird tone now, best explained as a cross between alternating normal tone with engaged, each lasts approx a second each !!Is this 'normal' for Virgin phone line ?Help ...

landline

I have been without my landline for two weeks now. I contacted virgin on chat, they said it was because i needed to change to fibre through my hub.. received adapter, plugged in, still nothing. Now what ?

Resolved! Port my number away from Virgin but keep Virgin contract with a different number

I've recently started using a VoIP service on my second landline and I can use it via an App on my phone which is really convenient. Unfortunately the Virgin 21CV service cannot be used like this.Does anyone know if it is possible to port my existin...

Line Cord error

So my phone line has been migrated to the hub. Resulted in me having to buy new phone kit. BT Advanced Trio, installed in line with instructions I now have:‘line cord error’ cannot resolve please help

No dial tone

After a good fault-free run I discovered today that there's no dial tone on the home phone, and possibly hasn't been since Wednesday 25 October. Callers to the number get a ringing tone but there's no sound at this end so potentially have missed sev...

Port existing landline

Hello, I have an existing virgin media landline as well as a former BT transferred to NOW. How can I port the NOW number to Virgin media please?

Phone switch over

Does anyone know when / if Virgin are planning to changeover landline phones in the Cardiff area, I am a cable user (Co-ax I think), and the phone is connected seperately to the broadband hub. I believe the UK government have decided to switch off al...

Phone migration to router

Hi, I was advised that my phone landline would migrate to the vm super hub 3 router today 31/10/23 and have, as advised plugged the gigaset A415 cordless phone onto the router using the adapter provided by vm. I waited for 1 hour and there was no dia...

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