Digital switch over
Hi. Does the new digital adaptor plug into the RJ sockets on the hub? Can the adaptor be connected to an extension socket that has previously been installed?Thanks in advance
Home Phone
Help with your Virgin Phone line
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Forum Posts
Landline message
The dialling tone on my landline is intermittent, indicating that there is a new message.But when I check for messages there are none there. This has been happening for about a week. How do I make sure that the dialling tone is intermittent only if...
Resolved! Extending phone to hub
Many of us need to extend the cable from our phone to reach our hub. (The lead from my phone, actually a DECT base station, to my Hub3 is a frustrating 2ft short) The tidiest solution is to run an RJ-11 to RJ-11 lead since most modern phones have an ...
Landline problem not fixed
An engineer came to fix my mums landline yesterday, but the problem hasn't been fixed. When I try to ring it still says it is temporarily unavailable. My mum is in her 90's and is getting upset about this. I am going away at the weekend and really ...
Caller Display Not Working
HiI need some help please!My caller display is not working. My phone goes through my router. I have re-booted this & still no such luck.Can someone help me with this!Thanks Sarah
Phone icon flashing red on router
VM switched my line yesterday. Although all phones and broadband are working, is there a particular reason why the phone icon is constantly flashing red?
Sagecom 2GB internet and telephony disabled
Hi everyone, hope you're all well. So I had the 1GB Virgin Broadband with telephone for 1 year and 2 days ago I upgraded to the new 2GB fibre broadband. Anyways I got a new modem which is a Sagecom. I plugged my landline to the back of the modem and...
Resolved! temporarily unavailable landline
Hi, I'm having issues trying to contact my elderly mum on her landline. When I call I get a message saying 'unable to connect as it is temporarily unavailable'. This has only started this week. I've tried three different mobile phones plus a landli...
No incoming calls
Further to issues during the last two days where I had no landline at all, without my consent VM have now disabled my landline so that I can't receive incoming calls when the phone is plugged into the wall. Apparently I have to wait for an adapter, w...
Resolved! Digital switchover
Have received my phone adapter ready for switchover. Have problems with having an extension also router is upstairs and phone base unit is downstairs. Have tried phoning 150 but there is no option for this problem. With such a big change Virgin shoul...
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