My vulnerable father (90, housebound and lives alone) has been unable to use his phone for at least 36 hours. He was issued with a priority incident number yesterday with a promise to be contacted within 24 hours. On checking, virgin customer servi...
Can anyone steer me in the right direction regarding the switching on of the answering service.Thanks in advance.
No dial tone. Checked all connections. Can you do some tests please?
Hi,I'm posting on behalf of my mum who is disabled. We are both on virgin phones and I just tried to call her and got a message saying "Sorry, the number is incorrect."I tried another number on my phone and the call connected.I had to call my mum on ...
I've switched my phone from the analogue socket the new router using the dingle provider. Reset the router several times. Unplugged phone several times. Tried other phones. And still no land-line tone. Any suggestions? No service now for three weeks....
When I dial certain numbers on my landline I get the following voice message "Thanks, we've removed the last incoming call from this line" and then the phone goes dead. The affected numbers I have detected so far are 4 local landline numbers and 1 ...
Hi,A WARNING TO ANYONE ORDERING VIRGIN SERVICES WHO WANTS TO KEEP THEIR NUMBER!I ordered Virgin services on 07/11/23, part of which was requesting to keep my existing landline number (porting from Sky). My services went live with Virgin on 09/11/23. ...
I switched my phone to the hub this afternoon as requested. Got ring tone - checkCan dial out - checkBut when I try ringing home phone, phone doesn't ring.Any suggestions? On the plus side not a single cold caller since the switch over
My landline phone is a Gigaset E560AAfter connecting my landline phone via a RG 11 cable to my Virgin hub, I rebooted it. The phone icon on the modem came up green during the reswitch on. However I have no dial tone and cannot make or receive calls....
My landline not working. Called number advertised and just for payments only. Absolute sham.
