Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 32713 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 52815 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34900 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 45487 Views
  • 8 replies
  • 7 kudos

virgin.net email hacked

HELP!!! My virgin.net orphaned account has been seriously hacked and is sending out non stop Phising emails. I would've liked to have kept it going as I have numerous logins associated with it but I have to cut my losses now as I can no longer access...

Lulifel by Joining in
  • 247 Views
  • 1 replies
  • 0 kudos

Email Error Message?

Login FailedError Code: FSB50Your login request was unsuccessful. Please try again.its getting more frequent  Help ?

xxamine by Dialled in
  • 670 Views
  • 7 replies
  • 0 kudos

How long can I access email address after terminating my contract?

How can I find a way to do that Graham?  I would gladly pay to get all of my emails back, I was suddenly cut off from my emails in September. It contained years of Payslips and subscription, correspondence, bookings, court case evidence. References, ...

How can I reset or resend my username change confirmation mail

what a nightmare virgin emails new security nonsense is.so I got a mail saying potential email security breach change password.So I logged in and did, then couldn’t access third party apps for mail so I logged in and spent an hour or two figuring out...

bheavers by Joining in
  • 304 Views
  • 2 replies
  • 0 kudos

Can't access an ntlworld email address

Since last summer when Virgin did something to the 'system' I have had issues with one of my ntlworld email accounts. Unfortunately it is the principle account and I am the account holder, although I can still access all my billing information. As of...

Buddie1 by Joining in
  • 829 Views
  • 5 replies
  • 0 kudos

Email Box not working

Over 2 weeks ago,my wifes email box stopped working she can not sign in to it either through Windows live mail or through web mail. I went to my account (I am the account holder and my wife's email box is one 1 of 5 extra boxes I created to use for d...

Quezzers by On our wavelength
  • 706 Views
  • 7 replies
  • 0 kudos

Need to close my Old NTL WORLD email account now.

I left VirginMedia 3 years ago this week and requested that my emails were forded to my new email account,  I am getting unbelievable amounts of spam etc and want to have the ntlworld account deleted asap. How do I get this done please.

du1 by Joining in
  • 234 Views
  • 1 replies
  • 0 kudos

NTL email login - cannot create account

Hi, Need urgent help. Tried to create an account for virgin media to change a few settings, it said we already had an account so with a bit of digging I found out its an ntlworld.com email address.. we didnt even know this was created and it must hav...

braderzj by Joining in
  • 289 Views
  • 1 replies
  • 0 kudos

Email password?

How do I find out the password for my virginmedia.com email ? If a reset link is sent to that address and I do not have the password. How will I access the Password reset Link ? Any help much obliged

Seeka69 by Joining in
  • 179 Views
  • 1 replies
  • 0 kudos